Do you really need a quality manual? Why? What are the benefits? If you are going to have a quality manual, what should it include? What contents would a reader find valuable? How do you efficiently present both the processes and objectives of a quality management system concisely?
Managing an internal audit program is not a sexy topic. If your internal audits feel like a value-subtracted activity instead of a value-added, then maybe this webinar (originally published by ASQ Blue Ridge section 1108) is for you.
Many organizations face a shortage of committed internal auditors. When internal auditors are auditing on a volunteer basis, there are steps the organization can take to mitigate the risk of high turnover.
Are you a Quality Manager who has been tasked with getting ISO 9001 certified? Should you spend limited resources on a consultant? Can't you just model your system off someone else's? What could possibly go wrong?
To address the risk-related requirements of ISO 9001:2015, some organizations are expending vast efforts into designing the risk assessment step without a full understanding that this is just one step in a larger process.